Delivery

We aim to dispatch all orders within 24 hours once payment is received and confirmed, during busy periods it may take up to 48 hours. It is the buyers responsibility to ensure the correct address is entered on the order, we cannot be held responsible for lost items due to the incorrect address being entered.


Standard Delivery: £4.65 – FREE FOR ORDERS OVER £100 – Royal Mail 2nd class recorded service, delivered within 2-5 working days.*
Royal Mail 1st Class: £5.49 - Royal Mail 1st class recorded service, delivered within 1-3 working days.*
DPD Standard: £5.99 - Delivered within 1-2 working days.*
Next Day Delivery: £9.75 - Royal Mail next day 1pm service, order must be received by 11am to ensure same day despatch.
USA Delivery: $30 – FREE FOR ORDERS OVER $500 – Shipping price may change when more items are added.


Please note for multiple item orders, the delivery prices vary based on weight. Free shipping promotions will be fulfilled using our standard service. For expedited delivery, explore alternative shipping options.


In cases where the total Anaqa Inspired has paid for the delivery service is less than the amount paid by the customer, the surplus funds will be allocated to cover packaging expenses. If the customer has paid a notably higher sum, a refund will be issued accordingly.


* Once the item has been shipped it becomes the responsibility of the courier and Anaqa Inspired cannot be held accountable for any delays.

Customs

The shipping fee or order total does not include customs and duties, this will be charged accordingly by customs in your own country and is the responsibility of the customer. Anaqa Inspired has no control on any custom fees nor the costs involved.


In the event that a parcel is returned to Anaqa Inspired due to unpaid fees, and if there are outstanding freight or additional charges associated with the return shipment, these will be deducted before processing an item value refund. Please note that Anaqa Inspired will only refund the item value, excluding any shipping fees and additional charges.


With the implementation of new Brexit rules, shipments to Europe may incur customs fees. It is the responsibility of the customer to clear any customs fees that may arise during the delivery process.